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If you have problems with your TitanConnect account, please contact the ITS HELPDESK at (313) 993-1500 Monday-Thursday, 8:30am to 7:00pm and Friday 8:30am to 5:00pm, or email helpdesk@udmercy.edu . Regular service window Blackboard occasionally provides us with patches that resolve outstanding issues or add functionality to the Knowledge server. Except in emergency cases, ITS applies these patches on Monday mornings at 7:30 AM.

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