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ITIL.org - ITIL

ITIL (IT Infrastructure Library) is the worldwide de-facto-standard for service management and contains broad and publicly available professional documentation on how to plan, deliver and support IT service features.

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Reviewed on Nov 6st, 2014
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    itilbookshop.org ITIL.org

    Returning Customer Read article

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    educause.edu An Incremental Approach to Building an Information Security Program (EDUCAUSE Review) | EDUCAUSE.edu

    Organizations can study the framework/standards and pick one as the primary security standard for the institution. An organization can also combine the best practices from multiple frameworks/standards to create a tailored standard for its needs. For example: While ITIL provides broad guidelines ... Read article

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    itilcommunity.com The Itil Community Forum - Web Links

    For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books . A shorter snapshot approach can be found at ITIL Zone It includes a variety of components: an ITIL guide; a Management Presentation; the ITIL fact sheets; an ITIL compliance assessment... Read article

    ITIL it infrastructure library
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    shop.glenfis.ch ITIL Edition 2011 Foundation Web Based Training

    GlenfisFundamental CD ITIL V3 Continual Service Improvement ITIL Edition 2011 Foundation WBT eLearning glenfisFundamental CD ITIL V3 Foundation ITIL V3 LifeCycle Overview Poster ITIL Products and Trainings COBIT V4.1 Foundation (in English) Read article

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    macsfacts.blogspot.com Mac's Facts: itSMF Conference, Brighton

    Most vendors and service providers represented at the event seemed to have come to the same conclusions at the itSMF, and were trying to work with customers on a modularised process-change approach, with focus on the measurable business benefits (especially cost of course) that would be realised ... Read article

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    h30507.www3.hp.com HP Blogs - Social Media for Tech Support - Consider Carefully - The HP Blog Hub

    One of the favorite targets for social engineers is the IT help desk staff as outlined in Kevin Mitnick's book " The Art of Deception ". The help desk or IT support group's main function is to "help people" in their use of corporate IT applications and services. Social engineers will create a r... Read article

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    infosysblogs.com Service Matters! ITSM & IT Management: Accelerating an ITSM Implementation -2

    Accelerating an ITSM Implementation -2 While it is true that ITIL has a comprehensive set of best practices which cover all aspects of service management, this is also true that adopting best practices and achieving best practices results is not a fast track approach, nor is a quick win option ... Read article

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    sensorymetrics.com SensoryMetrics » SAS your SaaS: Giving your software a competitive edge with transferable compliance

    The ease by which you can achieve compliance is related to the controls that you install in your development environment. If you follow the ITIL (IT infrastructure Library) framework for example – SAS70 should be a cake walk! Hope to see you Saturday. Categories: Business , Events , SaaS Tags: Th... Read article

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    ende-der-vernunft.org ITIL-t | EDV - Ende der Vernunft

    ITIL-t So, zwei Tage ITIL Schulung hinter mir. Im Prinzip geht es um die Industrialisierung der IT. Man schafft Mechanism in dem die IT möglichst Effizient arbeitet und eine gleichbeleibend hohe Qualität der angebotenen Dienste liefern kann. Das ist für viele sicher dröger Stoff und ein Affront f... Read article

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    itqnord.se Software Quality — ITQ

    Software Quality Read article

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    uni-mannheim.de Universitaet Mannheim - english - _M+I_alle

    A serious game for architecture applications Arbeitsgemeinschaft Mannheim - Heidelberg Introduction into Probability Theory Introduction into Probability Theory Introduction into Probability Theory Applied IT Security Applied IT Security IT-Governance Arithmetik Arithmetic Read article

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    pressetext.com ITIL: Version 3 will Kunden glücklich machen

    Wien (pte009/29.09.2007/13:50) - Die aktualisierte Version 3 der ITIL (IT Infrastructure Library) http://www.itil.org fokussiert stärker auf den unmittelbaren Wert von Prozess- und Organisationsoptimierung für den Kunden und den tatsächlichen Geschäftsnutzen für das Unternehmen. So fasste es Stua... Read article

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    ice-karlsruhe.de Impressum

    Institute for Computers in Education Read article

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    innovationtoronto.com » A New Point System Lets You Measure The Sustainability Impact Of Anything

    The Latest Streaming News: Sustainability Impact updated minute-by-minute A New Point System Lets You Measure The Sustainability Impact Of Anything EnergyPoints, a data mining startup, has developed a way to compare whether a wind farm or a desalination plant will do more good–using just one simp... Read article

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    bibsonomy.org BibSonomy :: tag :: definitions

    Export: bookmarks (140) export: publications (18) 2 years and 5 months ago 2 years and 5 months ago 3 years and 2 months ago 3 years and 2 months ago 4 years and 10 months ago 4 years and 10 months ago 4 years and 10 months ago (0) 4 years and 11 months ago 5 years and 6 months ago 5 years and 6 ... Read article

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